Messages Queuing Increase Being Observed

We are pleased to confirm that the issues which affected some of our services are now resolved. We’re sorry that this happened and a full root cause analysis will take place.

We pride ourselves on delivering the highest quality of service, and when our performance monitoring identifies that we are not meeting our usual high standards, we take immediate action, as we did in this case.

Should you have any questions, please contact your account manager or contact our support team.

We are pleased to confirm that the issues which affected some of our services are now resolved and we are actively monitoring the situation.

Please note that a small percentage of users may still experience slight delays as message queues process the remaining scheduled messages.

Should you have any questions, please contact your account manager or contact our support team.

We are currently observing an increase in the messaging queue, which may result in delays when sending messages. Our Engineering team is actively investigating the issue.
We will provide an update as more information becomes available.